Frequently Asked Questions

Do You Ship Internationally?

Yep, we ship worldwide with DHL International mail! We charge a flat shipping fee of $10 (Canada) & $15 (everywhere else) per international shipment or free for orders over $100.

Average transit time to your country with DHL eCommerce is 4 to 8 business days, plus additional processing and transit time within your country. Orders sent Standard shipping typically arrive in about 1 to 3 weeks. For average arrival in destination country times by specific country, please see below.

Canada – 3 to 9 business days.
Australia – 8 to 10 business days.
European Union – 5 to 10 business days.
Germany – 4 to 7 business days.
Hong Kong – 8 to 10 business days.
Israel – 8 to 10 business days.
Japan – 5 to 7 business days.
Mexico – 4 to 5 business days.
New Zealand – 8 to 10 business days.
Singapore – 7 to 10 business days.
United Kingdom – 4 to 6 business days.

How Long Will It Take To Get My Package?

3-15 days

What Shipping Methods Are Available?

Below you will find the different types of eCommerce shipping methods 1.Freight 2. Flat rate 3. Expedited 4. Priority mail 5. International

Is Buying On-Line Safe?

Payment with Paypal.

What Payment Methods Are Accepted?

Paypal

How do I place an Order?

View its menu, and select menu items to add to your cart. When you’re ready to check out, select “Continue to checkout” You can double check both your order and your address at this step, plus any special delivery instructions for your order Confirm your desired payment method and select “Place your order”

Do I need an account to place an order?

Yes.  Or Email us. 46958136@qqdotcom. To place an order with guaranteed delivery: Add the item to your Shopping Cart and proceed to checkout. Choose a delivery address within the United States.

Who should I to contact if I have any queries?

All you need to do is to email uswith your situation, and we’ll able to get in touch with you.

How Can I Cancel Or Change My Order?

Yes, you’re allowed to cancel or change your order. Your right to cancel an order starts the moment you place it and doesn’t end until 14 days from the day you receive your goods Return your order as soon as possible – but don’t forget to get proof of postage.

How Do I Track My Order?

Order Tracking – YSbattery (ying-shou.com)Go to Your Orders. Go to the order you want to track. Select Track Package next to your order. Select See all updates to view delivery updates.

How Can I Return a Product?

The Return Policy states that you can return the item to the store within 90 days of purchase,
so long as it is unused, faulty, or the wrong size, for a full efund. You will need to bring your
receipt, packaging, and and email us to process the return.